- Training Programmes
- Leadership and Management
- Skill Development
- Personal Effectiveness
- Byte Size Programmes
- Women's Safety & Awareness
- Special Open Programmes
- Emergency Response
- Learner Certificate Information
- Training Solutions
- Forecasting ROI
- Training Need Identification & Analysis
- Customised Content Development
- Post Training Performance Evaluation
- Instructor Led Training
- Outbound Training
SKILL DEVELOPMENT
Customer Service
- Understanding your customers
- Commitment to Personal Improvement
- Interpersonal Climate
- Conversational Tools
- Managing Telling Tension
- Answering Customer Questions
- Resolving Customer Complaints
- Dealing With Angry Customers
- Assessing Customer Mindsets
- Reading Customer Behaviour Styles
- Empathy – the Secret of Success
Functional Skills
- Sales Training
- Account Management
- Consultative Selling
- Defining the Customer
- Negotiation Skills
- Networking
- Presentation and Performance
- Professional Selling
- Sales Management
- Customer Centric Selling
- Writing and Winning proposals
- Sales Effectiveness
- Understanding your Customers
Business Communication
- Email Writing & Etiquette
- Telephone Etiquette
- Writing for effect
- Basic patterns of Business Messages
- The process of writing
- The fundamentals of Report Writing
Behavioral & Soft Skills
- Communication Skills
- Business Writing
- Interpersonal Skills
- Assertiveness Skills
- Relationship Building
- Persuasion & Influencing
- Creative Thinking
- Decision Making
- Presentation Skills
- Public Speaking
- Negotiation Skills
- Interviewing Skills
- Time Management
- Conflict Management & Resolution
- Stress Management
- Professional Grooming & Etiquette
- Basic Level: This is an intensive three day training course which will build your knowledge of training, support in building your skills for delivery, and develop the attitude required of a trainer.
- Advanced Level: This programme is conducted in an ‘immersed’ environment over five days and has a lot of rigeur. It helps you build Higher Order Communication Skills and Presentation Skills.
Achievers Lab – Campus to Corporate Programme
Objective of Achievers Lab is to increase students' employability quotient'. This programme involves training in non-technical and soft skills in preparing students for the demands of professional life.
Formats:
- I50 hours intensive programme
- 100 hours value programme
Both formats have Power packed- Personal Development workshops aimed at grooming participants from inside-out. The training prepares them to face job interviews with confidence, and also gives them skills and perspectives to script their success in their professional careers.